1. Information We Collect

When you book an appointment through our website, we may collect the following information:

• Personal Identification Information: Name, date of birth, phone number, email address, gender.
• Medical Information: Symptoms, reason for visit, preferred department or doctor.
• Appointment Details: Desired date and time, location preference.
• Device/Usage Information: IP address, browser type, operating system, and interaction data (e.g., clicks, time spent).

2. How We Use Your Information

We use the information you provide to:

• Schedule and manage your appointment.
• Communicate appointment confirmations, reminders, or changes.
• Facilitate medical care by sharing necessary data with relevant healthcare providers.
• Improve the functionality and user experience of our website.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

Your data may be shared with:

• Authorized medical staff and providers for the purpose of healthcare delivery.
• Third-party service providers who help manage our appointment system (under strict confidentiality agreements).
• Government or legal authorities if required by law, regulation, or legal process.

We never sell or rent your personal data.

4. Data Security

We implement strong administrative, technical, and physical safeguards to protect your data. This includes:

• Secure Socket Layer (SSL) encryption.
• Restricted access to personal information.
• Regular system monitoring and vulnerability assessments.

5. Your Rights and Choices

Depending on your location, you may have rights to:

• Access, update, or correct your personal data.
• Request deletion of your information (subject to legal retention requirements).
• Object to or restrict certain types of processing.
• File a complaint with a data protection authority.
  
  

To exercise any of these rights, please contact us at:

 privacy@richardsonhospitals.com
+91 80-22221040

6. Cookies and Tracking

Our website may use cookies to enhance your experience, analyze site traffic, and improve our services. You can manage cookie settings through your browser.

7. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. If you believe a child has provided us with personal data, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly noted.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Richardson Hospitals – Privacy Office
 Richardsons Face Hospital Pvt. Ltd., Kannur-Bagalur Airport Road, Kadu Sonnappana Halli Cross, kannur, Bangalore-562149
 info@richardsonhospitals.com
 https://www.richardsonhospitals.com